Online Support Request Form
Email: aces_help@nmsu.edu
575-646-3305
800-220-7342 Toll Free
NMSU has provided Additional Information about Work-At-Home Solutions .
View Telework on the sidebar for current ZOOM and Telework Resources .
The ACES Information Technology Help Desk is an excellent place to begin with technology related questions, training requests, or technology support. We are located in Gerald Thomas Hall, Room 270, and open daily from 8 a.m. to 5 p.m. for ACES faculty and staff.
In addition to the ACES IT Help Desk team, all ACES on and off-campus offices are supported by ACES IT System Analysts. We call them our road warriors, and they can remote in to your computer or hit the road if an office visit is needed to resolve your technical issue.
A help request begins at the ACES IT Help Desk and then assigned to the appropriate analyst. Our goal is to provide timely support in all instances, because we know how frustrating it can be when something isn't working just right.
We also provide information on technology tools and resources available to you in planning your next meeting or conference. Whether you need a program website or logo, online registration information, or tools available to market your program, we are here to assist you. Visit the sidebar links to learn more about the services and resources available.
ACES Information Technology & Help Desk
Box 30003, MSC 3AE
Las Cruces, NM 88003
Physical Address:
940 College Drive
Rm. 270 (ACES Technology Help Desk) or
Rm. 174 (ACES IT)
Las Cruces, NM 88003
Phone: (575) 646-3305 or (575) 646-3780
Fax: (575) 646-3530